Terms and Condition

  1. SCOPE OF APPLICATION
  2. The following Terms and Conditions apply supplementary to the Terms and Conditions for Works and Services provided by Micro Precision Calibration. Including the laboratory and customer responsibilities, information and consulting related to the performance of calibration services.

  3. ACCREDITATION
  4. With over 49 years in Metrology, Micro Precision Calibration Inc. has become specialist in calibration, inspection and repair of electronic and mechanical measuring and test instruments. All calibrations are traceable to National Institute of Standard and Technology and comply with ISO standards.

  5. CALIBRATION
  6. Micro Precision Calibration Inc. is an ISO/IEC 17025:2017 Accredited Laboratories that perform Calibration traceable to International Standards.Calibration Time Required: 5 to 7 working days unless otherwise specified.

    Turn-around time is assessed and based on the availability of standards and personnel to perform the calibration service

    ISO/IEC 17025 is an international standard that assesses the technical competency of calibration laboratories. ISO/IEC 17025 covers every aspect of laboratory management, ranging from testing proficiency to record keeping and reports.

    Levels of calibrations certification available:

    • Commercial Calibration (Traceable):
    • Calibration is performed with NIST traceable standards. Full data is only reported if instrument is found out of tolerance.

    • Z540 Calibration (Traceable with Data):
    • Calibration is performed with NIST traceable standards in full compliance of ANSI Z540-1. Full data is recorded and shown on the certificate.

    • 17025 Accredited Calibration (Accredited):
    • Calibrations is performed in accordance with ISO/IEC17025:2005 and within our scope of accreditation. Certificate of calibration includes full data reporting and uncertainty calculation with Accredited Logo. Accredited calibrations are a 10-15 working day turn time.

      Commercial Calibration and Z540 Calibration conform with ISO/IEC 17025:2005.

    • Z540.3 Calibration (Accredited with Guard-Banding):
    • Calibration is performed with NIST traceability standards in full compliance with ANSI Z540.3:2006.

      Accredited calibrations with Guard Banding are a 10-15 working day turn time.

      Decision Rule: Statements of Pass or Fail Conformance

      All measurements and test results guard banded to ensure the probability of false-accept does not

      exceed 2% in compliance with ANSI/NCSL Z540.3-2006.

      The status of compliance with the acceptance criteria is reported as:

    • PASS - Compliant with specification
    • PASSZ - The measured value is within acceptance limits. However, a portion of the expanded uncertainty of measurement at 95% exceeds the specified tolerance.
    • FAILZ - The measured value is not within the acceptance limits. However, a portion of the expanded uncertainty of measurement at 95% is within the specified tolerance.
    • FAIL - Not compliant with specification.

    The expanded uncertainty of measurement is stated as the standard uncertainty of measurement multiplied by the coverage factor k=2, which for a normal distribution corresponds to a coverage probability of approximately 95%, unless otherwise stated.

    This calibration report complies with ISO/IEC 17025:2017 and ANSI/NCSL Z540.3-2006, Method 6 – Guard Bands Based on Test Uncertainty Ratio.

  7. LABORATORY RESPONSABILITES
  8.  

    COMPLAINTS

    Customers complaints received will be immediately recorded and corrections will be made if is possible. Complaints will be forwarded to manager/supervisor (where applicable) to determine whether a corrective action needs to be taken to prevent recurrence.

    RECORD KEEPING

    Micro Precision will maintain records of calibration and repair history in Calibration Management System for a period of between five to seven (5-7) years depending on the type of record.

    Micro Precision will produce a calibration certificate only when units pass test.

    Micro Precision will not make changes on technical reports related to calibration results, date of calibration or any information that could affect the authenticity of reports.

    PRICING

    Micro Precision Calibration agrees to maintain the quoted calibration service pricing for a period of ninety (90) days.

    SHIPPING OF EQUIPMENT

    Equipment may be shipped to the address at the top of this email, no “attention to” is necessary. Be sure to include a signed copy of your quote with your shipment, your quote number will act as your RMA number. Should your company use a purchase order system, please include your PO as well.

  9. CUSTOMER’S RESPONSIBILITY
  10.  

    ON-SITE CALIBRATION

    When work is performed at a Customer’s site, it is the responsibility of the customer to have instruments available in advance of the scheduled date and allow for access to the tooling in order to accommodate calibration and to facilitate steady workflow.

    Micro Precision Calibration requests the Customer’s cooperation in providing the on-site technician(s) with an environmentally controlled area to perform calibrations and to stage instruments. This area must have proper lighting and electrical service as well as adequate space to set up our work equipment.

    If equipment cannot be safely calibrated on-site, it must be taken to the calibration laboratory for service.

    IN- HOUSE CALIBRATION

    When the work will be performed in the laboratory, Micro Precision provides safe handling of customer equipment during receiving, testing and packing.

    Laboratory turnaround time for each regular service is seven (7) working (business) days.

    DELIVERIES AND PICK UP

    Micro Precision Calibration will offer deliveries and pick up to the clients. It is the customer’s responsibility to request pick-up and delivery services.

  11. GENERAL TERMS AND CONDITION
  12.  

    TERMS OF PAYMENTS

    Invoices are due and payable in full upon receipt unless other terms have been agreed to by Micro Precision Calibration.

    Methods of payment accepted by Micro Precision include Cash and Company Check.

    LIMITED WARRANTY

    Micro Precision Calibration, Inc., will warranty the workmanship of calibration service for a period of 30 days. This warranty covers workmanship and does not guarantee future performance of the instrument, as a calibration is a performance evaluation at a specific point in time.