Micro Precision Test Equipment Return Policy
All returns must be authorized. Items returned without prior authorization will not be accepted without item’s Return Material Authorization (RMA) Number. Items returned to us must be sent freight pre-paid and insured.

New Equipment Returns
Defective new equipment may be returned for warranty repair/exchange to us or the original manufacturer. Please contact mpte@microprecision.com for more details. Items that have malfunctioned due to mishandling, electrical overload, etc., will be subject to a repair charge.

Non-Defective new equipment will be authorized for return within five (5) days of the shipment receipt date if the equipment is still in new, re-sellable condition with the original manual(s), accessories, packing material and carton. We reserve the right to reject returns in which there is no original packaging, missing accessories, damage or visible signs of usage of the item. A restocking fee of up to 25% of purchase price may apply. Special orders are non-returnable.
International customers must ship any returns to us freight and duty prepaid. Return freight charges for International shipments will be the responsibility of the customer.

Used Equipment Returns
Upon receipt of used equipment returns, units will be evaluated to determine if repair or exchange is covered under warranty. Items that have malfunctioned due to mishandling, electrical overload, etc., will be subject to a repair charge. Warranty period is stipulated in our written quotation and/or your Purchase Order. At our discretion we will repair, replace or credit the price paid for the unit. Non-Defective used equipment will typically have a 5 business day Right of Return. Please contact mpte@microprecision.com for more details.